Terms of Service

1. Acceptance of the Terms

By using this website or requesting a quote/estimate, you agree to these Terms of Service. If you do not agree, please do not use the website.

2. Website Use and Prohibited Conduct

You agree not to misuse the website, attempt unauthorized access, or interfere with its operation. Any information you submit must be accurate and complete to the best of your knowledge.

3. Quotes/Estimates and On-Site Assessment

Any quote/estimate provided through the website is preliminary. Final scope, characteristics, and price may change after an on-site assessment and/or verification of conditions at the service location.

If we cannot fully confirm requirements remotely, we may recommend an on-site visit. By requesting a quote/estimate, you acknowledge that the estimate depends on the results of that assessment.

4. Distance (Online) Contracting Information

If you request services via distance contracting, the following provider details are provided prior to contract conclusion:

• Service provider: proxyforgelab.com (PE)
• Address: 12 Sichovyh Striltsiv St, Kyiv, 02000, Ukraine
• Contact email: contact@proxyforgelab.com
• Phone: +380 678 469 9365
• Registration (EDRPOU): 50209566
• Legal representative: David Anderson, Managing Director

Legal basis: Закон України "Про захист прав споживачів" № 1023-XII, стаття 17 (mandatory pre-contract information for distance contracting).

If you offer landscape/garden services via electronic commerce/distance contracting, legally required identification and contact details are displayed before contract conclusion. Legal reference: Закон України "Про електронну комерцію" № 675-VIII, стаття 7.

5. Consumer Claims and Out-of-Court Resolution

If you have a complaint/claim related to services, please contact us using the contact details below. We will consider your request and respond within a reasonable period.

Where applicable under the consumer protection framework, you may also seek out-of-court resolution mechanisms.

Legal reference: Закон України "Про захист прав споживачів" № 3153-IX, розділ "VI".

6. Personal Data Processing

If this website collects personal data (for example, name, phone, and/or email through request forms), we process such data in accordance with a lawful basis, typically consent, and provide the required transparency regarding processing.

Legal reference: Закон України "Про захист персональних даних" № 2297-VI, стаття 6.

7. Submissions, Communication, and No Guarantee

Any materials you submit (including requests for quotes/estimates) are provided to enable evaluation and contact. Submitting information does not guarantee acceptance of a request or the availability of the service at a specific time.

We may contact you using the details you provide. You are responsible for keeping your contact information accurate.

8. Limitation of Liability

To the maximum extent permitted by applicable law, proxyforgelab.com and its representatives are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability related to the services provided or to the use of this website is limited to the amount paid for the relevant services, unless otherwise required by mandatory law.